State of AI in the Insurance Industry
Our comprehensive 2025 forecast on AI’s impact on insurance, covering trends, challenges, and future advancements.
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Explore how artificial intelligence is reshaping the insurance industry, altering operations, enhancing customer interactions, and influencing business outcomes. Our 2025 report explores the latest trends, challenges, and advancements in AI adoption within the insurance sector. Gain the insights you need to stay competitive and agile in this fast-evolving market.
What to expect?
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- Explore why over 50% of enterprise technology leaders prioritize Gen AI, LLMs, and AI/ML toolchain investments and how insurers are leveraging these tools for competitive advantages.
- Learn about AI’s mixed bag in the insurance industry, from innovative breakthroughs to current hurdles, and how companies are overcoming them.
- See how tech-enabled insurers like Lemonade and NEXT Insurance are utilizing AI to drive swift claims processing, boost profits, and generate quotes in seconds.
- Find out about the primary use cases for AI/ML, including Generative AI, within the insurance industry.
- Discover the key AI/ML and Generative AI technology trends and their potential impact on the insurance industry in 2025 and beyond.
- Explore why over 50% of enterprise technology leaders prioritize Gen AI, LLMs, and AI/ML toolchain investments and how insurers are leveraging these tools for competitive advantages.

“The integration of AI within the insurance sector is revolutionizing the industry far beyond basic automation. This report explores how insurers can leverage AI to improve risk assessment, enable proactive risk mitigation, and deliver personalized insurance offerings. It offers actionable insights to help insurance leaders navigate this technological shift while building robust, future-ready organizations.
We invite you to explore these findings and share your perspectives on the evolving landscape of insurance. We look forward to engaging in meaningful discussions about the transformative potential of AI in shaping the industry’s future.”
Francesco Carmisciano
Ventures Analyst, Plug and Play
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